Privacy
Policy.

The data controller responsible for the processing of personal data is: Pixelando.art Sabadell XXXXXXXX-X support@pixelando.art

Pixelando may collect the following categories of personal data: Identification and contact data, such as name, surname, email address, billing address, shipping address, and phone number. Account data, such as login credentials, saved preferences, and order history. Order and transaction data, such as purchased products, payment status, invoicing details, and delivery information. Communication data, such as messages sent through contact forms, support requests, or email correspondence. Technical and usage data, such as IP address, browser type, device information, pages visited, time spent on the website, and interaction data. Uploaded content, such as photos, images, or files provided by the user for product customization or order processing.

Personal data may be processed for the following purposes: To manage website access and user accounts. To process orders, payments, deliveries, returns, and refunds. To generate and deliver customized products and related services. To provide customer support and respond to inquiries. To send transactional communications, such as order confirmations, shipping updates, and service notifications. To send marketing communications, where legally permitted and where the user has given consent when required. To improve the website, analyze usage, prevent fraud, and ensure security. To comply with legal, tax, accounting, and regulatory obligations.

Pixelando processes personal data on the following legal bases: Performance of a contract: when processing is necessary to create an account, manage orders, provide services, or deliver products. Legal obligation: when processing is required for tax, accounting, consumer, or regulatory compliance. Legitimate interests: when processing is necessary for website security, fraud prevention, service improvement, or internal analytics, provided those interests do not override the user's rights. Consent: when required for sending certain marketing communications, installing non-essential cookies, or processing data for specific optional purposes.

If users upload images, photos, or other files, Pixelando will process that content only to the extent necessary to provide the requested service, such as generating previews, customizing products, fulfilling orders, and providing support. Users are responsible for ensuring that any content they submit does not infringe the rights of third parties, including copyright, image rights, privacy rights, or any other applicable rights.

Pixelando may share personal data with: Payment service providers. Shipping and logistics providers. Hosting, infrastructure, and software providers. Email and communication service providers. Analytics and security providers. Professional advisers, accountants, or legal advisers when necessary. Public authorities, where required by law. Pixelando only shares the data necessary for each specific purpose.

If any service provider processes personal data outside the European Economic Area, Pixelando will ensure that appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other legally recognized transfer mechanisms.

Personal data will be retained only for as long as necessary for the purposes for which it was collected, including the provision of services, legal compliance, accounting obligations, dispute resolution, and the exercise or defence of legal claims. In particular: Order and invoicing data may be retained for the period required by applicable tax and accounting law. Account data will be retained while the account remains active. Marketing data will be retained until the user withdraws consent or objects, where applicable. Support communications may be retained for quality, security, and record-keeping purposes.

Users may exercise the rights granted under applicable data protection law, including the right to: Access their personal data. Rectify inaccurate or incomplete data. Request erasure of data, where applicable. Restrict the processing of data, where applicable. Object to processing based on legitimate interests. Request data portability, where applicable. Withdraw consent at any time, where processing is based on consent. To exercise these rights, users may contact Pixelando at support@pixelando.art. Users also have the right to lodge a complaint with the relevant data protection authority if they believe their rights have been violated.

The website may use cookies and similar technologies for essential functionality, preferences, analytics, and, where applicable, marketing purposes. Non-essential cookies will only be used in accordance with the applicable legal requirements and, where required, with the user's consent. For more information, users should consult the Cookie Policy, if available.

Pixelando implements appropriate technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, loss, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, so absolute security cannot be guaranteed.

The website may contain links to third-party websites or services. Pixelando is not responsible for the privacy practices, content, or policies of those third parties, and users should review their respective privacy notices before providing personal data.

Pixelando may update this Privacy Policy from time to time to reflect changes in legal requirements, services, or data processing practices. Any updated version will be published on this page with a revised "Last updated" date.

If you have any questions about this Privacy Policy or the processing of your personal data, you may contact: support@pixelando.art